Privacy Policy
Your Privacy Matters to ARQ Mart
At ARQ Mart, we respect your privacy and are committed to keeping your personal information secure. This Privacy Policy explains what information we may collect when you use our website, how we use it, and the circumstances in which it may be shared.
By using our website or placing an order, you agree to the practices described below.
1. Information We May Collect
Personal Details:
When you place an order or contact us, we may collect information such as your name, phone number, email address, and delivery address.
Order & Payment Information:
We collect the information required to process and fulfill your orders. Payment information may be handled by the relevant payment provider, and we do not intend to retain sensitive card details unnecessarily.
Website Information:
Certain technical information, such as your IP address, browser type, device information, and pages you visit, may be collected to help us understand website usage and improve our services.
2. How We Use Your Information
The information we collect may be used to:
Process Your Orders:
To confirm, prepare, ship, and deliver your purchases.
Communicate With You:
To contact you regarding your order, delivery, questions, or other customer-service matters.
Improve Our Website:
To understand how visitors use our website and make improvements to our products, services, and shopping experience.
Promotional Communication:
Where applicable and with appropriate consent, we may send information about new products, offers, or promotions. You can request to stop receiving promotional messages at any time.
3. Protecting Your Information
We take reasonable steps to protect the personal information provided to us and to reduce the risk of unauthorized access, misuse, or disclosure.
We retain information only for as long as it is reasonably required for order processing, customer service, business operations, or legal and regulatory purposes.
4. When Information May Be Shared
ARQ Mart may share necessary information with trusted service providers when required to operate our business, such as:
- Courier and delivery companies
- Payment service providers
- Website and technology service providers
- Other service providers involved in fulfilling your order
We may also disclose information when required by applicable law or when necessary to protect our business, customers, or legal rights.
5. Cookies & Website Technologies
Our website may use cookies and similar technologies to improve functionality, understand visitor activity, remember preferences, and enhance the overall shopping experience.
You can manage or disable cookies through your browser settings. However, doing so may affect certain features of the website.
6. Your Information & Your Choices
You may contact us if you want to:
- Ask about the personal information we hold about you
- Request correction of inaccurate information
- Ask questions about how your information is used
- Opt out of promotional communications
We will review such requests and respond where appropriate and as required by applicable law.
7. Changes to This Privacy Policy
ARQ Mart may update this Privacy Policy from time to time to reflect changes in our services, website, or legal requirements. Any updated version will be posted on this page with the revised information.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us:
ARQ Mart
📞 03039292995
📧 arqmart.pk@gmail.com